services

For over 6 years RSI has been providing information technology solutions for corporate and educational entities.

Reliance Systems, Inc. specializes in the design and implementation of computer networks and PC solutions. We provide a full array of technology services and can assist your organization in the management and deployment of Information Technology solutions.

Reliance Systems, Inc. is working together with you to design a solution that's right for your needs. Our services include a comprehensive set of networking solutions and strategies that help you meet your organization's business goals. These services incorporate strategies for selecting, deploying, and integrating the right technologies, products and applications for your business.

We are certified and cross-trained on technology services such as:

Microsoft Windows NT
Microsoft Windows 2000
Novell Netware and GroupWise
Linux
Cisco

RSI can create a plan -- specific to your business -- to implement the solutions you need. We will recommend hardware and software, work with you during installation and on training your people, and help you get your communications system up and running. We'll also offer you a support plan so that we can be available to answer your questions and to help with troubleshooting.

RSI is highly skilled, trained, and certified in information and networking technologies. By using proven methodologies based on experience gained from performing successful engagements in a wide range of industries such as banking, education, healthcare, manufacturing, and transportation, RSI's professionals possess a vast technical knowledge of networking and best practices for end-to-end networking services and solutions.

The rapid delivery and support of business-critical applications across your extended enterprise requires a robust, centralized, application delivery, and management capability. It must be scalable, reliable, manageable, and secure. It must also offer predictability in terms of performance, user experience and cost.

RSI has a staff of knowledgeable Engineers intimately familiar with thin client technology, application deployment, network administration, and data communications. WNYCS goes well beyond a simple knowledge of these technologies and we can assist your organization utilizing these technologies in your daily business practices. We not only offer these technologies to our customers; we utilize them ourselves!

With Reliance Systems server-based computing, you'll not only obtain the benefits of server-based computing - such as lower total cost of ownership (TCO), easier maintenance and better performance - you'll also benefit from our more than 6 years of experience in the field, our strong business alliances and our Citrix® experience.

Support Contracts

You can retain RSI for service and support just as you do your legal and accounting services. Having RSI on-site to provide general system and network advice, design, and support is just as important as having your attorney or accountant quickly available. We can provide regularly scheduled visits to monitor, manage, upgrade and maintain your network environment.

Help Desk

When your computer users experience a problem that prevents them from getting their job done, who do they call for help? Sometimes your own staff gets overloaded. If you are like many other organizations, you do not have the number of support staff you need to keep your users running at 100%, you can contract RSI to provide that first line of diagnostics and support. With expertise in hundreds of hardware and software combinations, RSI will quickly and accurately define a user's likely problem and help get them operating again in the shortest possible time. We can work with your existing help desk on resolving user issues quickly and affordably.

Remote Network Management

We also offers remote network management services. We can provide you with everything from basic network monitoring and reporting to virus protection, from asset management to remote administration of your network and remote backups of your server. Why hire and train a staff of network engineers when RSI has the certified skills and experience to keep your network running smoothly?

Migration and Integration Services

Today, as technology changes very quickly and with increasing frequency, you may find it advantageous to change your company's network operating system platform. Whether you are migrating from Novell or Unix to Microsoft NT, or from an older Novell system to the most current version, RSI can design and implement a migration plan around your unique business needs. If you are adding NT application servers on a Netware network or implementing a thin client roll-out implementing Citrix Technology, RSI has the cross platform experience to provide seamless integration for your new environment. We will quickly install the new system and upgrade your client workstations with as little downtime as possible

RSI can help you design and impletment an internet/intranet corporate or commercial portal. Utilizing Citrix Nfuse we can provide real-time services to suit your companies needs. Remote Computing becomes a reality.